Kwaliteit: The delivered products do not meet the agreed-upon terms. The quality is not as expected and does not align with what was promised. Service: The service is downright disgraceful. Agreements are repeatedly ignored, such as providing the promised free replacement products. As soon as any complications arise, the customer is completely ignored and disrespected. Mr. Daniel Tu behaves in an utterly unprofessional and disrespectful manner. He fails to deliver on his promises, provides subpar products that are far from what was agreed upon, and seems solely interested in making empty promises to talk his way out of the situation. His approach is deceptive and completely unreliable. It is a complete mistake to do business with him, as he shows no accountability or integrity whatsoever.